New and Dark Horizons

This post is written for an assignment as a part of the DesignLab UX Academy curriculum. The assignment prompts us to reflect on usability, accessibility and ethics.

Many expected 2020 to be a great start to a new decade. Instead, in the early months of the year we were met with the global outbreak of the COVID-19 pandemic, leaving many cities in hurried lockdowns and their economies stunted. Citizens around the world were ordered to stay home, wear masks and social distance from friends and family. Suddenly we all had Zoom accounts. Classrooms were devoid of students and remote-work…